Privacy Policy

Effective Date: July 24, 2026

At Fashion Heaven NW, operated by FASHION HEAVEN NW LTD, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, store, and protect information when you visit fashionheavennw.com, place an order, contact us, or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

This website is operated by:

FASHION HEAVEN NW LTD

Company Registration Number:
17345529

Registered Address:
63 Kingsway
Manchester
England
M19 2LL
United Kingdom

Website:
fashionheavennw.com

Phone:
+44 7461718243

2. Information We Collect

We collect information that is necessary to provide our services, process orders, and improve your shopping experience.

Information You Provide

When you place an order, contact us, or interact with our website, we may collect:

• Full name;

• Email address;

• Telephone number;

• Billing information;

• Delivery address;

• Order details;

• Payment-related information processed by our payment providers;

• Customer service communications;

• Information you choose to provide.

Information Collected Automatically

When you browse fashionheavennw.com, certain information may be collected automatically, including:

• IP address;

• Browser type;

• Device information;

• Operating system;

• Website usage information;

• Pages visited;

• Access times;

• Cookie and similar technology data.

This information helps us maintain website functionality and improve our services.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders;

• Arrange shipping and delivery;

• Confirm payments;

• Provide customer support;

• Respond to enquiries;

• Process returns and exchanges;

• Improve our website and services;

• Prevent fraud and protect website security;

• Maintain business records;

• Comply with legal obligations.

4. Payment Information

Payments made through fashionheavennw.com are processed securely by trusted third-party payment providers.

For security reasons:

• We do not store complete payment card details;

• We do not store payment security codes;

• Payment information is handled according to the security standards of our payment providers.

5. How We Share Information

We may share personal information only when necessary to operate our business and provide requested services.

This may include trusted service providers such as:

• Payment processing providers;

• Shipping and delivery companies;

• Website hosting providers;

• Security service providers;

• Analytics providers;

• Customer support services.

These providers are authorized to process information only for the purposes required to deliver their services.

We do not sell, rent, or trade customers’ personal information to unrelated third parties.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember shopping preferences;

• Maintain shopping cart functionality;

• Support secure checkout;

• Understand website performance;

• Improve website content;

• Enhance customer experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some website features.

For more information, please review our Cookie Policy.

7. Data Security

We take reasonable steps to protect personal information against:

• Unauthorized access;

• Loss;

• Misuse;

• Alteration;

• Unapproved disclosure.

We use appropriate technical and organizational measures to help maintain the security of customer information.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Complete transactions;

• Provide customer support;

• Maintain business records;

• Meet legal obligations;

• Resolve disputes;

• Enforce agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Requesting access to personal data;

• Requesting correction of inaccurate information;

• Requesting deletion of certain information;

• Asking how your information is used;

• Objecting to certain processing activities.

To exercise applicable rights, please contact us using the details provided below.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

FASHION HEAVEN NW LTD is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policies of third-party websites before providing personal information.

11. Children’s Privacy

Our website is intended for customers who are legally able to make purchases under applicable laws.

We do not knowingly collect personal information from children without appropriate authorization.

If you believe information has been collected improperly, please contact us so we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our business operations;

• Improvements to our services;

• Legal or regulatory requirements;

• Updates to privacy practices.

Any changes will be published on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

FASHION HEAVEN NW LTD

Website:
fashionheavennw.com

Phone:
+44 7461718243

Registered Address:
63 Kingsway
Manchester
England
M19 2LL
United Kingdom

At Fashion Heaven NW, we are committed to protecting customer privacy and maintaining a secure online shopping environment. We continuously review our information practices to ensure transparency, responsible data handling, and customer confidence.