Terms of Service

Effective Date: July 24, 2026

Welcome to Fashion Heaven NW.

These Terms of Service (“Terms”) explain the conditions and guidelines for accessing and using fashionheavennw.com, browsing our jewellery collections, and purchasing products from our online store.

This website is operated by FASHION HEAVEN NW LTD. By accessing our website or placing an order, you agree to comply with these Terms. Please read them carefully before using our services.

1. Company Information

This website is operated by:

FASHION HEAVEN NW LTD

Company Registration Number:
17345529

Registered Address:
63 Kingsway
Manchester
England
M19 2LL
United Kingdom

Website:
fashionheavennw.com

Phone:
+44 7461718243

2. Use of Our Website

By using fashionheavennw.com, you agree that you will:

• Use the website only for lawful purposes;

• Provide accurate and complete information when placing an order;

• Use the website responsibly and respectfully;

• Not attempt to interfere with website security, functionality, or operation.

You must not use our website for fraudulent activities, unauthorized access, or any activity that may damage our services or affect other customers.

3. Our Products

Fashion Heaven NW provides women’s jewellery and accessories through our online store.

Our collections may include:

• Necklaces;

• Earrings;

• Rings;

• Bracelets;

• Fashion jewellery;

• Jewellery accessories.

We make reasonable efforts to ensure that all product descriptions, images, prices, and details are accurate.

However, slight differences may occur due to:

• Device screen settings;

• Lighting conditions during photography;

• Natural material variations;

• Product manufacturing characteristics.

Such differences do not affect the intended use or quality of the product.

4. Orders and Order Acceptance

When you place an order through our website, you agree to provide accurate information required to complete your purchase.

After submitting an order:

1. You will receive an order confirmation acknowledging receipt of your order.

2. Payment authorization will be completed through our payment provider.

3. Your order will enter our processing and fulfilment process.

An order is considered accepted once payment has been successfully verified and the order has entered processing.

We reserve the right to cancel or refuse an order in circumstances including:

• Payment authorization failure;

• Incorrect pricing or product information;

• Product availability issues;

• Suspected fraudulent activity;

• Violation of these Terms.

If payment has already been received for a cancelled order, an appropriate refund will be issued.

5. Pricing and Payment

All prices displayed on fashionheavennw.com are shown before order confirmation.

Before completing payment, customers can review:

• Product prices;

• Shipping charges;

• Applicable discounts;

• Total order amount.

Payments are processed securely through trusted third-party payment providers.

For security purposes, FASHION HEAVEN NW LTD does not store complete payment card information.

6. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery times provided on our website are estimates and may be affected by factors outside our reasonable control, including:

• Courier delays;

• Weather conditions;

• Public holidays;

• Transportation disruptions.

Customers are responsible for providing accurate delivery information during checkout.

7. Returns and Refunds

Returns, exchanges, and refunds are handled according to our published:

• Returns Policy;

• Refund Policy.

Customers should review these policies before completing a purchase.

Eligible returns must meet the requirements regarding:

• Return timeframe;

• Product condition;

• Proof of purchase;

• Return process instructions.

8. Jewellery Care

To help maintain the appearance and condition of your jewellery, we recommend following any care instructions provided with your purchase.

Customers should avoid unnecessary exposure to:

• Water;

• Perfumes;

• Chemicals;

• Excessive moisture.

FASHION HEAVEN NW LTD is not responsible for damage caused by improper care, misuse, or failure to follow recommended care instructions.

9. Intellectual Property

All content available on fashionheavennw.com, including:

• Website text;

• Product images;

• Graphics;

• Logos;

• Brand elements;

• Website design;

is owned by or licensed to FASHION HEAVEN NW LTD.

You may not copy, reproduce, modify, distribute, or use our website content without prior written permission.

10. Third-Party Services

Our website may use third-party services to support our operations, including:

• Payment processing providers;

• Shipping providers;

• Website hosting services;

• Security and analytics services.

These third-party providers operate according to their own terms and privacy policies.

FASHION HEAVEN NW LTD is not responsible for the independent practices or policies of third-party services.

11. Privacy and Personal Information

Your privacy is important to us.

Any personal information collected through your use of our website will be handled according to our Privacy Policy.

We take reasonable steps to protect customer information and maintain a secure online shopping environment.

12. Limitation of Liability

To the maximum extent permitted by applicable law, FASHION HEAVEN NW LTD shall not be responsible for losses resulting from:

• Temporary website interruptions;

• Third-party service failures;

• Events outside our reasonable control;

• Improper use of our website or products.

Nothing in these Terms limits any rights that cannot legally be excluded.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect:

• Changes to our business operations;

• Improvements to our website;

• Legal or regulatory requirements.

Any updates will be published on this page with a revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms of Service are governed by the laws of the United Kingdom.

Any disputes arising from these Terms will be handled according to applicable legal requirements and relevant UK jurisdiction.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

FASHION HEAVEN NW LTD

Website:
fashionheavennw.com

Phone:
+44 7461718243

Registered Address:
63 Kingsway
Manchester
England
M19 2LL
United Kingdom

Thank you for choosing Fashion Heaven NW. We are committed to providing a secure, transparent, and reliable online jewellery shopping experience through clear policies, responsible business practices, and dedicated customer support.